TYPE:ServiceMODEL:TiguanYEAR:2019
Always professional, timely and courteous service
Average Score (341 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
Very easy to work with and they fit me in on a Saturday!
TYPE:ServiceMODEL:Golf GTIYEAR:2018
TYPE:ServiceMODEL:AtlasYEAR:2024
Fast service times
TYPE:ServiceMODEL:ID.4YEAR:2023
Recall for door handles (4) ID.4. I was told the replacement went well though I do not own the expertise to evaluate. Also, I was told 4hrs for the replacement and although I arrived promptly at the scheduled service time of 7:30AM, the repair was not completed until 5:30PM.
TYPE:ServiceMODEL:JettaYEAR:2019
Service was great, explained what was wrong, and provided a Lyft to and from. Most work was covered by extended warranty!
TYPE:ServiceMODEL:ID.4YEAR:2024
My service advisor, Patrick, was kind and took the time to make sure I was happy, taken care of, and understood what was needed. He answered all of my questions.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
The service advisor was professional and very helpful. Shaun Desmond arranged a ride home and a pickup!
TYPE:ServiceMODEL:JettaYEAR:2024
Punctual, completed in a reasonable time, explained everything, offered options when appropriate.