Average Score (355 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

355 Ratings

4.9 Average

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  • Louis G.08-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I like overall work you guys are doing

  • John W.08-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    good experience. staff thoughtful and generally very informed.

  • Mike C.08-29-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Amazing service! When I got in my car the other day I got an alert that I needed to replace the battery in my key. I grabbed my other key and drove to Minuteman. The man in the service department replaced both batteries, and it only cost me $16. Happened to see Kobe, the guy in service who got my fuel filler flap off my car a month or two ago, so I could fill up. I asked him about a part he said he'd ordered. Not only did he fix that problem but scheduled me for a needed oil change. Minuteman took care of three problems in one trip.

  • Bernard J.08-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Everything was great except for the coffee machine. It's broken and it's been that way for a while.

  • Tina N.08-29-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Low pressure, helpful and knowledgeable sales associate and manager. Direct communication. Price transparency. Trustworthy. This was the 4th car that we purchased at this local dealership.

  • Steven M.08-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Ryan H.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Michelle M.08-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    When I order my key fob, it was not expained when I came in that there was an additional cost.

  • Eileen T.08-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Seamless experience as expected! professional and friendly

  • Thomas M.08-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024