Average Score (341 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

341 Ratings

4.9 Average

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  • Devin A.07-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Minuteman VW in Bedford always provides excellent service, i wouldn't take my VW to any other dealer.

  • Hillary M.07-26-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Judy B.07-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everyone makes this experience so easy and enjoyable. People are extremely friendly, knowledgeable, and helpful. They were very accomodating when I couldn't pick up my car the same day and made it easy to adjust to my schedule. I will always use Minuteman VW!

  • Roland H.07-24-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Good feedback via video. No attempt to sell stuff without me asking for it.

  • Anthony M.07-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • John O.07-22-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

  • James S.07-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • John C.07-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Customer service personnel are attentive, professional.

  • Mandakolathu M.07-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    The Jetta was scheduled for 20K mile service. Had 2 snags - the front assist warning light came on and off during regular driving and the right tire was losing pressure very slowly. Cody responded very promptly and professionally and took care of the details and communicated to me the details and the fix.

  • Gary G.07-18-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    The service manager was very personable and explained everything completely and the work done was excellent and completed in time.