Average Score (341 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

341 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Robert R.08-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Attentive, friendly and knowledgeable

  • Cara D.08-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    No pressure , easy and open environment and like VW

  • Ali Z.08-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Scheduling time is long. Also, car was washed post service but not properly.

  • Peter B.08-13-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Christopher C.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Patrick in service is the best. Myself and my family are treated like royalty. This dealership CANNOT be beat.

  • Christopher C.08-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Minuteman VW. Is the best small local dealer. Staff can't be beat

  • Ron T.08-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The service was done on time, as promised. I really appreciated the loaner car (it was a long service). (This was for a recall we were waiting on parts since January -- not the dealership's fault!)

  • Anthony C.08-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    In and out with out an appointment

  • Kenneth P.08-09-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    This is the second vehicle that I have purchased from Minuteman VW. I especially appreciate that the sales manager, Tim Pullo, took the time to explain and discuss the current overall market for electric vehicles and the impact that might have on my purchase. The sale representative, Apur Dave, was very helpful with the details of EVs vs conventional vehicles. I met with him a week after the sale for a session to flush out the operational details of the vehicle.

  • Todd P.08-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    1) Patrick is just so energetic and pleasant to deal with. 2) The video from the mechanic showing the parts of the car and their status was super helpful. 3) The whole process with smooth, integrating text, email, video, phone.