Average Score (341 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

341 Ratings

4.9 Average

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  • Olivia P.09-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Anthony S.09-03-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Excellent sales person, simplified, efficient, and transparent process.

  • Lauren G.09-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Very thorough. Good communication. The video detail is great!

  • Tina N.09-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • David B.08-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I have never had a bad experience brining my car for service to this location. Always the best.

  • Thomas B.08-30-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    The Minuteman team with Tim Bishop and Timmy Pullo did a great job from soup to nuts in my purchase and follow up

  • Louis G.08-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I like overall work you guys are doing

  • John W.08-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    good experience. staff thoughtful and generally very informed.

  • Mike C.08-29-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Amazing service! When I got in my car the other day I got an alert that I needed to replace the battery in my key. I grabbed my other key and drove to Minuteman. The man in the service department replaced both batteries, and it only cost me $16. Happened to see Kobe, the guy in service who got my fuel filler flap off my car a month or two ago, so I could fill up. I asked him about a part he said he'd ordered. Not only did he fix that problem but scheduled me for a needed oil change. Minuteman took care of three problems in one trip.

  • Bernard J.08-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Everything was great except for the coffee machine. It's broken and it's been that way for a while.