Average Score (341 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

341 Ratings

4.9 Average

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  • Caroline P.12-04-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Venkat R.12-04-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

  • Hui-ping C.12-03-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Staffs I met there were friendly and professional which made me feel very comfortable, even I just needed a state inspection.

  • Evamarie M.12-01-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    They did my 2022 Taos alignment(4 wheel) to a 2021 Atlas specs. from the previous car. I have to make a special trip back to have it corrected!

  • Laura C.12-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Spencer N.12-01-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Pleasant, efficient, transparent.

  • Kaley D.11-30-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    I purchased a warranty from the Volkswagen dealership with the understanding that it would cover all issues during the covered period. However, when I brought in a problem related to my key fob, I was informed that it wasn’t covered under the warranty. I was then quoted nearly $400 for a replacement. This was very disappointing and concerned for the actual coverage sold to me.

  • Morton T.11-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Service was great. They did what they said they would do. Everything was completed on time. Staff was helpful, courteous, and professional. What more could you ask for?

  • Bonnie H.11-30-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Steven C.11-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everyone very friendly & helpful