Average Score (341 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

341 Ratings

4.9 Average

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  • Jim K.05-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Brought my car in to get a second key fob programmed. Very friendly staff and completed the process within the hour. Highly recommend.

  • Richard L.05-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    It was easy to make the appt on-line and I was treated by the service staff with respect. I was given a video of my vehicle inspection to watch on my cellphone.I

  • Suzanne D.05-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    5 Star rating based on your teams knowledge, professionalism, and ability to discuss what the needs are for the customer and address them in an effective manner. Very friendly and extremely helpful!!!

  • Madeline P.05-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Best customer service all around every time we go yo get our vehicles fixed.

  • Farrah J.05-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Vassilios T.05-14-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Both Timmy and Dave were great to work with. We explained which vehicle we were interested in, along with what features and options we wanted included. They were able to quickly source the exact vehicle we wanted from another dealer. They were very easy to deal with and were always responsive to our questions.

  • Christine P.05-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The service department is so knowledgeable, friendly and thorough, always a nice experience.

  • Paige S.05-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Patrick is the best

  • Michelle J.05-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Peter H.05-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Patrick Ulmen was accommodating and professional as usual. He went above and beyond to schedule my appointment and see that my maintenance was completed quickly.